Privacy Policy
Information We May Collect
We may collect information you share when you call or request travel assistance. This may include your name, phone number, email address, travel dates, departure and destination cities, passenger details, booking reference details, and the nature of your travel request.
How We Use Your Information
Your information may be used to help respond to booking questions, flight change requests, cancellation guidance, reservation assistance, baggage-related questions, and general travel support needs.
Call and Communication Information
When you contact us by phone, basic call-related information may be used to manage your support request, improve service quality, and help our support team understand your travel query.
Cookies and Website Data
This website may use cookies or similar technologies to understand basic website usage, improve page performance, and maintain a better user experience. You can manage cookies through your browser settings.
Sharing of Information
We do not sell your personal information. Information may be shared only when needed to provide requested travel assistance, comply with legal obligations, prevent misuse, or support website operations.
Data Security
We use reasonable administrative and technical measures to help protect information. However, no online or phone-based communication method is completely secure, and we cannot guarantee absolute security.
Your Choices
You may choose not to provide certain information, but this may limit our ability to assist with booking, changes, or reservation-related questions.
Children’s Privacy
This website is intended for general travel assistance and is not directed toward children. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest version of the policy.
Contact
For privacy questions or travel support, call +1 (855) 688-1411.